Related products

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  Supervising Others

  €55.00

  The Supervising Others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

  What you’ll learn

  • Define requirements for particular tasks.
  • Set expectations for your staff
  • Set SMART goals for yourself.
  • Help your staff set SMART goals
  • Assign work and delegate appropriately
  • Provide effective, appropriate feedback to your staff
  • Manage your time more efficiently.
  • Help your team resolve conflicts.
  • Understand how to manage effectively in particular situations .
  • Understand what a new supervisor needs to do to get started on the right path

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• 

  Lean Process and Six Sigma

  €150.00

  Develop a 360 degree view of Six Sigma and how it can be implemented in any organization 👍

  • Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
  • Describe the key dimensions of quality – product features and freedom from deficiencies
  • Develop attributes and value according to the Kano Model
  • Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
  • Describe what is required to regulate a process
  • Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
  • Using basic techniques such as DMAIC and how to identify Six Sigma Projects
  • Use specific criteria to evaluate a project
  • Discover root causes of a problem

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  Performance Management

  €55.00

  When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee’s skill-set and make them a more valuable employee through feedback and coaching.
  Workshop Objectives:

  ⦁ Define performance management.
  ⦁ Understand how performance management works and the tools to make it work.
  ⦁ Learn the three phases of project management and how to assess it.
  ⦁ Discuss effective goal-setting.
  ⦁ Learn how to give feedback on performance management.
  ⦁ Identify Kolb’s Learning Cycle.
  ⦁ Recognize the importance of motivation.
  ⦁ Develop a performance journal and performance plan.

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• 

  Coaching and Mentoring

  €150.00

  This course is suitable for anyone Managers, supervisors and individuals with responsibilities and a role to lead and influence👨‍🏫

  • Define coaching, mentoring and the GROW model.
  • Identify and set appropriate goals using the SMART technique of goal setting.
  • Identify the steps necessary in defining the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
  • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
  • Identify the benefits of building and fostering trust with your employee.
  • Identify the steps in giving effective feedback while maintaining trust.
  • Identify and overcoming common obstacles to the growth and development of your employee.
  • Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
  • Identify the difference between mentoring and coaching.

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