Description
What does the phrase “emotional intelligence in the workplace” encompass? There are five main areas of focus that are included in most studies:
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Emotional Intelligence at Work
€55.00
What does the phrase “emotional intelligence in the workplace” encompass? There are five main areas of focus that are included in most studies:
⦁Self-awareness – of emotions and self-worth, and confidence in one’s abilities.
⦁Self-regulation – of emotions, standards of honesty, and adaptability.
⦁Motivation – drive to achieve goals, commitment, and initiative.
⦁Empathy – high sense of diversity, compassion, and is driven to assist others.
⦁Social Skills – skills in conflict management, communication, and leadership.
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