Showing 9–16 of 33 results

  • Digital Citizenship
    €150.00

    With technology comes responsibility! 🔐⚠️

    As the rate of technological advancement continues to increase, the world as a whole is becoming more dependent on the Internet for day-to-day activities.

    Be a good digital citizen by learning the skills to work in the digital world.💻

    What you’ll learn💡

    • Define digital citizenship.
    • Use technology appropriately.
    • Use social networking to create your brand.
    • Protect your reputation online.
    • Practice safe use of technology.
    • Understand digital etiquette.
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  • Diversity and Inclusion
    €150.00

    Experiencing diversity is a part of living in a civilized society. Difference does not equal a right way and a wrong way, it is variety that can lead to a common goal. Understanding the various forms of diversity makes for a better company and world in general.

    What you’ll learn

    • Define diversity
    • Understand various forms of diversity
    • Comprehend the importance of diversity training
    • Handle conflicts with regard to diversity
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  • Emotional Intelligence
    €150.00

    Learn how to be emotionally intelligent 🧠🎭 to lead a happier and better-balanced life.

    • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
    • Understand, use and manage your emotions.
    • Verbally communicate with others.
    • Successfully communicate with others in a non-verbal manner.
    • Identify the benefits of emotional intelligence.
    • Relate emotional intelligence to the workplace.
    • Balance optimism and pessimism.
    • Effectively impact others.

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  • Excel 2016 Expert
    €150.00

    Participants will gain an advanced level of understanding for the Microsoft Excel environment, and the ability to guide others to the proper use of the program’s full features – critical skills for those in roles such as accountants, financial analysts, and commercial bankers.

    Participants will create, manage, and distribute professional spreadsheets for a variety of specialized purposes and situations. They will customize their Excel 2016 environments to meet project needs and increase productivity. Expert workbook examples include custom business templates, multi-axis financial charts, amortization tables, and inventory schedules.

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  • Executive and Personal Assistants
    €150.00

    Our Executive and Personal Assistants workshop will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.

    What you’ll learn

    • Working with Your Manager.
    • Administrative Soft Skills
    • Effective Time Management
    • Meeting Management
    • Email Protocol.
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  • Handling a Challenging Customer
    €150.00

    Learn how engaging customers properly can benefit both the employee and customer. Effective customer service can change a company’s reputation for the better.

    What you’ll learn

    • Cultivate a positive attitude
    • Manage internal and external stress
    • Develop abilities to listen actively and empathize
    • Build a rapport with customers in person and over the phone
    • Understand the diverse challenges posed by customers
    • Develop strategies to adapt to challenging circumstances
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  • High Performance Teams – Remote Workforce
    €150.00

    Learn how to develop a core set of high performance skills, while working remotely💡

    • Define high performance teams.
    • Define remote workforce.
    • Understand the characteristics of a high performance team.
    • Understand how to create teamwork.
    • Understand the importance of communication.
    • Understand how to train your high performance team of remote employees.
    • Learn how to manage a high performance team.
    • Learn the techniques of an effective team meeting.
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  • Hiring Strategies
    €150.00

    Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this workshop as it prepares them to seek out that great candidate and make sure they are a fit for your company. Your participants will obtain the necessary tools required in finding that diamond in the rough.

    What you’ll learn

    • Know how to present the current open position
    • Develop a workable hiring strategy
    • Know how to determine which candidates to interview
    • Steps and techniques to use in an interview
    • Welcome newly hired employees
    • Find potential candidates for the position
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