Description
Learn the skills to increase productivity and improve performance. This will produce a positive environment throughout your business and influence the organization as a whole.
Critical Thinking
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Telephone Etiquette
€150.00
Master the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation 💡
- Recognize the different aspects of telephone language
- Properly handle inbound/outbound calls
- Know how to handle angry or rude callers
- Learn to receive and send phone messages
- Know different methods of employee training
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€150.00Add to cartLearn the core skills that will help them use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully🗺️
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€150.00Add to cart- Understand basic accounting terminology.
- Identify the differences between the cash and accrual accounting methods.
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- Utilize the balance sheet.
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